Contact Us
If you have a question, please ask.
FAQs
1. How does Jebhai.pk determine the price of my used phone?
We evaluate your phone based on:
✔ Brand & model (e.g., Samsung, iPhone, etc.)
✔ Physical condition (scratches, dents, screen quality)
✔ Warranty (Local or Without Warranty)
✔ Battery health & performance
✔ Accessories included (box, charger, cable)
✔ Market demand in Rawalpindi/Islamabad
You’ll first receive a WhatsApp estimate, followed by a final price after physical inspection by JeBhai.pk.
2. Is Jebhai.pk a legitimate service?
Yes! We are Pakistan’s first dedicated online platform for buying used smartphones, partnered with Mobile Home Store for physical verification. Thousands of sellers in Rawalpindi & Islamabad have trusted us for secure, scam-free transactions.
3. Do I need to visit your office to sell my phone?
Yes! Also We offer free doorstep service:
Submit details online.
Get a WhatsApp quote.
Our agent visits your home, shop, or office for inspection & payment.
Alternatively, visit Mobile Home Store for instant exchange/cash.
4. Which cities do you currently serve?
We only operate in Rawalpindi & Islamabad. Expansion to other cities is coming soon!
5. What if my phone has minor scratches or no accessories?
Minor wear may slightly reduce the price, but we still accept it! Phones without chargers/boxes are eligible, but including them increases value.
6. How long does the process take?
WhatsApp estimate: Within 4-6 hours of form submission.
Physical inspection & payment: Scheduled within 24 hours at your convenience.
7. Can I exchange my old phone for a new one?
Yes! Visit Mobile Home Store to:
✔ Exchange for a new or better-used phone.
✔ Pay the price difference (if applicable).
8. What documents do I need to sell my phone?
Just a valid CNIC (for verification).
9. Do you buy broken or water-damaged phones?
We accept phones with minor issues, but severely damaged devices (e.g., cracked screens, water damage) may be rejected or priced lower.
10. How do I ensure I get the best price for my phone?
🔹 Clean your phone (remove scratches if possible).
🔹 Include original accessories (box, charger).
🔹 Share accurate details in the form.
🔹 Compare our quote with local markets—we offer better rates!